Last night I got my hair cut. Usually I find this to be a pretty decadent experience. A number of young attractive ladies shuffle you around, wash your hair, massage your
Scalp, and finally they take me to my old friend Lauri, who has been cutting my hair for a few years.
Scalp, and finally they take me to my old friend Lauri, who has been cutting my hair for a few years.
It’s always good to see Lauri, and hear about how her kids, and family are doing. Lauri’s mom was my first boss ever, at my first job. It’s good to keep some roots. I’m not always so good at that.
Last night I had a bonus. Apparently this one woman was taken back to have her hair washed and kinda left there for a while. Just as I was being seated by some sixteen year old kid
Wearing too much black, too much make up and showing too much cleavage, the lady next to me freaks out.
“WHAT THE F…..!! I’VE BEEN SITTING HERE FOR 35 MINUTES!! I WANT TO SEE A MANAGER”
My poor shampoo girl almost choked on her gum which she was chewing very aggressively. The receptionist came back to help, but the angry customer dropped this on her
“OH NO NOT YOU MISS THANG, YOU HAVE PRANCED PAST ME AT LEAST TEN TIMES, AND NEVER OFFERED TO HELP ME!!”
The receptionist lost her cool, and told the woman she was crazy. Now, I’ve been working in customer service for a number of years, been in a number of great classes for dealing with irate customers, I've seen and heard some of the best customer service people in the world turn around really angry customers. However, I have found, that anytime you insult the angry customer, Things aren’t going to end well. The woman really freaked out now.
I have to admit, I was kinda of laughing inside and enjoying the show. Basically, I think she was right, the receptionist was too busy trying to look good, and didn’t pay attention to the customers, and she never Really figured out that she sat this woman for a shampoo, and no one ever came over to help her out.
My gum chewing, black wearing, cleavage showing 16 year old shampoo girl, walked me around the corner, towards Lauri’s chair, and I couldn’t hold it in anymore, I just started laughing out loud. It must Have been a tension release for my shampoo girl, she laughed too.
As I greeted Lauri, and sat to have my hair cut, I looked to left of me, and there was the angry customer, and from the look on her face she was still fuming. I started to make a joke with her, but thought the best of it. To be honest, I thought she might beat me up. I was afraid to look to the left the rest of my hair cut. Luckily, Lauri and I had a lot to catch up on.
You might think there’s a moral to this story, there isn’t it’s just a story about me, getting a hair cut, and a woman freaking out.
I have been watching the MAC website like a hawk.
Last night I had a bonus. Apparently this one woman was taken back to have her hair washed and kinda left there for a while. Just as I was being seated by some sixteen year old kid
Wearing too much black, too much make up and showing too much cleavage, the lady next to me freaks out.
“WHAT THE F…..!! I’VE BEEN SITTING HERE FOR 35 MINUTES!! I WANT TO SEE A MANAGER”
My poor shampoo girl almost choked on her gum which she was chewing very aggressively. The receptionist came back to help, but the angry customer dropped this on her
“OH NO NOT YOU MISS THANG, YOU HAVE PRANCED PAST ME AT LEAST TEN TIMES, AND NEVER OFFERED TO HELP ME!!”
The receptionist lost her cool, and told the woman she was crazy. Now, I’ve been working in customer service for a number of years, been in a number of great classes for dealing with irate customers, I've seen and heard some of the best customer service people in the world turn around really angry customers. However, I have found, that anytime you insult the angry customer, Things aren’t going to end well. The woman really freaked out now.
I have to admit, I was kinda of laughing inside and enjoying the show. Basically, I think she was right, the receptionist was too busy trying to look good, and didn’t pay attention to the customers, and she never Really figured out that she sat this woman for a shampoo, and no one ever came over to help her out.
My gum chewing, black wearing, cleavage showing 16 year old shampoo girl, walked me around the corner, towards Lauri’s chair, and I couldn’t hold it in anymore, I just started laughing out loud. It must Have been a tension release for my shampoo girl, she laughed too.
As I greeted Lauri, and sat to have my hair cut, I looked to left of me, and there was the angry customer, and from the look on her face she was still fuming. I started to make a joke with her, but thought the best of it. To be honest, I thought she might beat me up. I was afraid to look to the left the rest of my hair cut. Luckily, Lauri and I had a lot to catch up on.
You might think there’s a moral to this story, there isn’t it’s just a story about me, getting a hair cut, and a woman freaking out.
I have been watching the MAC website like a hawk.
The New Jersey USGP is this weekend and the 2/3 call ups are for the top 10 in the MAC standings. Well, the standings on the website are from the first weekend of racing, and I was in 13th place, actually a three way tie for 11th, but whose counting points. Well, after last weekend, I was able to move up to 9th place overall. I know this because I’m a total geek, and of course figured out the points on my own spreadsheet.
1. Linder 135
2. Brewer 88
3. Bahnson 87
Dunn 87
5. Townsend 70
6. Bradley 68
7. Budd 62
8. Brill 60
9. Vettori 57
10. Zgoda 55
And because I am a super geek I contacted the USGP promoter, and sent him my updated scores, with a smile, and admitting that I was totally being selfish. His response was “what ever is on the website Wednesday evening will be what we use.” I tried to joke about it, but I don’t think he thought I was funny. So being the OCD freak that I am I of course have been checking in on the website like a hundred times a day. If you can’t get on the website, I applogize, it’s my fault.
Reality is that I’m not stressing it. The USGPs are gravy for me. Another set of good races, but I’m not chasing points (really), I’m looking to get to race some of the best 2/3 in the Mid Atlantic and from New England. If I ride well, I’ll be stoked, if I don’t no worries, these are extra races, another chance to race cross. They do not impact my overall season goals, so I’m really looking to have a good time, and race some bad dudes.
And because I am a super geek I contacted the USGP promoter, and sent him my updated scores, with a smile, and admitting that I was totally being selfish. His response was “what ever is on the website Wednesday evening will be what we use.” I tried to joke about it, but I don’t think he thought I was funny. So being the OCD freak that I am I of course have been checking in on the website like a hundred times a day. If you can’t get on the website, I applogize, it’s my fault.
Reality is that I’m not stressing it. The USGPs are gravy for me. Another set of good races, but I’m not chasing points (really), I’m looking to get to race some of the best 2/3 in the Mid Atlantic and from New England. If I ride well, I’ll be stoked, if I don’t no worries, these are extra races, another chance to race cross. They do not impact my overall season goals, so I’m really looking to have a good time, and race some bad dudes.
Mega almost tackles Monkey with a great big hug!That being said, getting a call up at a USGP would be a pretty cool honor, so if it happens I’ll be stoked, but if it doesn’t that’s cool too, the random draw will be just fine, and you know I have had some experience chasing from the back this year.
Respect
faticus
thanks to Anthony (cyclingcaptured.com) for the shots above.
8 comments:
Dude, what did you say? Pretty much everything after cleavage showing 16 year old shampoo girl was a big blur to me.
I'm with Jim. Where is this place? And there are very few circumstances that would justify using the words "too much" before the word "cleavage"
Actually the USGP seedings for the 2,3 race are top 8 for the MAC. I also took the time to personally do the series standings updates "unofficially" official like, and send to Alan. Maybe he will be generous. No, it did not benefit me either. Interestingly enough, the top eight from the 2,3 stayed the same. You & Frank Z. did move up to 9 & 10.
Hebe
Want to publicly thank Mike Hebe for going out of his way to make sure the USGP directors had the most up date rankings. Mike is a class act all the way. (I also contacted him privately)
Also like to point out that as late as last week teh USGP reg site had top 10 for 2/3 call ups, and that I had an email exchange with the promoter about the 2/3 race and the top ten getting calls ups 2 weeks ago, so I'm not totally insane, and I did read the USGP call up rules. Orginally, the first published were the top 16 MAC, the top 10, and now they have top 8. Things change, that's why our race bible says "draft" until the final week or so. No worries, either way it'll be fun, and things will work out.
Point here: Mike Hebe is class act all the way. I appreciate him for going the extra distance and getting this right.
respect
faticus
You all need more event like this one.
SSWCCX-07
http://cxmagazine.com/blog/?p=87
I saw some SSCXWC pics of girls with CLEAVAGE racing... Looking forward to NJ, to fight out the back-of-the-pack battle ;-)
dude, went and saw lauri yesterday for a trim myself... those chicks at the front desk are the WORST customer servers ever! i stood there waiting to pay for 5 minutes while they had a private conversation about someone and their girlfriend. then they finally turn to me like they're doing me a huge favor.
lauri kicks ass though. i'd get my hair cut in hell if she worked for the devil.
on behalf of my dad,
he wanted to congratulate you on a stellar race at Mercer Cup...
it was fun to watch!
(oh, yeah...and congrats from me,too)
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